Refund policy

Refunds and cancellations

For help with a refund, cancellation or another issue with a food order, contact the Urban Skillet restaurant you ordered from. You can find restaurant contact details in our location directory.

Have your order number, order date and the name of the website or app used to place the order ready when you contact the restaurant.

If you ordered through a delivery app or another third-party service, use that provider’s order-help options as well. Review the refund and cancellation information provided where you placed your order.

For questions about a catering request or help finding the right contact, email info@urbanskilletla.com.